Term of Use

Terms of Use for Peak Potential Counselling

Welcome to Peak Potential Counselling. These Terms of Use outline the rules and guidelines for using our counselling services and website. By accessing or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services.

Counselling Services:

a. Peak Potential Counselling offers professional counselling services provided by qualified counsellors. The information and guidance provided during counselling sessions are for educational and supportive purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. You should always consult with a qualified healthcare professional for any specific concerns or issues.

b. Our counselling services are available to individuals aged 18 and above. Parental consent is required for individuals under 18 years of age.

c. The frequency, duration, and modality of counselling sessions will be determined by mutual agreement between the client and the counsellor.

Confidentiality and Privacy:

a. Confidentiality is a critical aspect of counselling. Your personal information and the content of counselling sessions will be treated with the utmost confidentiality, within the limits of the law and professional ethics. Please refer to our Privacy Policy for more information on how we handle your personal information.

Limitations of Confidentiality:

i Our counsellors are bound by professional obligations and legal requirements to disclose information in certain circumstances, including but not limited to:
– If there is a risk of harm to yourself or others.
– If there is suspected abuse or neglect of a child, elder, or vulnerable person.
– If ordered by a court of law.
– If there is a legal duty to report a crime.

ii. While we take reasonable measures to ensure the confidentiality and security of your information, we cannot guarantee absolute security. It is essential to understand the inherent risks associated with transmitting information over the internet or electronic devices.

Code of Conduct:

a. We expect all users of our counselling services to conduct themselves in a respectful and responsible manner. Any form of harassment, abuse, or discriminatory behavior towards our counsellors or other clients is strictly prohibited.
b. You are responsible for providing accurate and truthful information during counselling sessions. Any deliberate misrepresentation or withholding of information may compromise the effectiveness of the counselling process.
c. We reserve the right to terminate counselling services if a client engages in behavior that is deemed inappropriate, abusive, or violates these terms of use.

Intellectual Property:

a. The content, including text, graphics, logos, and images, on the Peak Potential Counselling website and other materials provided during counselling sessions are protected by intellectual property laws. You may not copy, reproduce, modify, distribute, or use any of our copyrighted material without our prior written consent.
b. Any feedback, suggestions, or ideas you provide to us regarding our services or website may be used by us without any obligation to compensate you or keep such information confidential.

Disclaimer of Liability:

a. Peak Potential Counselling and its counsellors are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our counselling services or website.
b. While we strive to offer accurate and helpful information, we do not guarantee the accuracy, completeness, or usefulness of any information provided during counselling sessions or on our website. You are responsible for verifying the information and making decisions based on your own judgment.

Links to Third-Party Websites:

a. Our website may contain links to third-party websites for your convenience or reference. We do not endorse or have control over the content, policies, or practices of these websites. Your use of third-party websites is at your own risk.

Modification and Termination:

a. We reserve the right to modify, suspend,or terminate our counselling services or website, in whole or in part, at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or termination of our services.

Governing Law and Jurisdiction:

a. These Terms of Use and any disputes arising from or relating to our counselling services or website shall be governed by and construed in accordance with the laws of British Columbia. Any legal action or proceeding arising out of or relating to these terms shall be exclusively brought in the courts of British Columbia..

Severability:

a. If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information:

a. If you have any questions, concerns, or feedback regarding these Terms of Use or our counselling services, please contact us at [email protected].
Thank you for reading and agreeing to these Terms of Use. We look forward to working with you to help you reach your peak potential.